EmberSummit Quest Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our entertainment platform. Please read this policy carefully to understand our privacy practices.
We collect information you provide directly, including name, email address, date of birth for age verification, and account credentials during registration. We automatically collect usage information such as game performance data, leaderboard rankings, session duration, and device information (browser type, IP address, operating system). We also collect information through cookies and similar tracking technologies as described in our Cookie Policy.
We use your information to operate and maintain the platform, verify your age and account eligibility, improve our games and user experience, send you service updates and communications, enforce our Terms of Service and prevent fraud, analyze platform usage patterns and trends, and respond to your inquiries and support requests. We may also use aggregated, anonymized data for research and analytics purposes.
We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the types of cookies we use, how we use them, and how to manage your cookie preferences, please review our Cookie Policy. Your consent to cookies is managed through our cookie banner on first visit.
We do not sell your personal information to third parties. We may share information with service providers who assist us in operating the platform, processing payments, and providing analytics (all under strict confidentiality agreements). We may disclose information when required by law or to protect our legal rights, safety, or the rights of other users. We may share aggregated, anonymized data with partners for research and analytics purposes.
We retain your personal information for as long as your account is active and as necessary to provide you with our services. If you request account deletion, we will remove or anonymize your personal data within 30 days, except where we are legally required to retain it. Usage logs and analytics data may be retained for up to 12 months for platform optimization purposes.
You have the right to access, review, and obtain a copy of your personal information. You may request correction of inaccurate or incomplete data. You have the right to request deletion of your account and associated personal data, subject to legal obligations. You may object to processing of your information for marketing purposes. You have the right to data portability — requesting your data in a structured, commonly used format. To exercise these rights, contact us at support@embersummitquest.com.
EmberSummit Quest is not directed to children under the age of 18. We do not knowingly collect personal information from users under 18. If we become aware that we have collected information from a user under 18, we will immediately take steps to delete such information and terminate that user's account. If you believe we have collected information from a minor, please contact us immediately.
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data in transit, secure password storage using hashing algorithms, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your information.
Your information may be processed, stored, and transferred in the United States or other countries where EmberSummit Quest and our service providers operate. These countries may have data protection laws that differ from your country of residence. By using EmberSummit Quest, you consent to the transfer of your information to countries outside your country of residence, including the United States.
We may update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date and posting the revised policy on our website. Your continued use of the platform following the posting of revised terms means you accept and agree to the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
EmberSummit Quest Ltd
14 Innovation Drive, Suite 300
Austin, TX 78701
United States
support@embersummitquest.com